Planned before it is built.
Most software projects go wrong before the first line of code, when nobody wrote down what was being built. We start with the spec.
Plan
We map your process, write the spec and agree scope, timeline and price before any code is written.
- Discovery sessions with the people who will use the system
- A written specification you can read, question and sign off
- Scope, timeline and price agreed at sign-off
Build
We build to the spec in short cycles, with demos you can review, so there are no surprises at handover.
- Work in two-week cycles, each ending in a demo
- A staging system you can try at any time
- Changes to scope are agreed in writing before they happen
Ship
We deploy, move your data across and train your team, so going live is a calm day.
- Deployment and data migration
- Staff training and written guides
- A hand-over of documentation and access
Support
Hosting, monitoring and maintenance, so the system keeps working long after go-live.
- Monitoring and backups
- Agreed response times for issues
- Planned improvements as you grow
What you receive
A written specification you sign off before work starts, a working system, written documentation for your staff and administrators, and full access to everything we set up for you.
Questions are answered within a working day, from the first meeting to long after launch.